1. Our Elegant Commitment
At ChicAura Store, we’re dedicated to providing premium fashion with an effortless shopping experience. These Terms reflect our commitment to transparency and your satisfaction.
2. Your ChicAura Experience
2.1 Website Access
You may browse our collections of bags, beauty products, blouses, dresses, jewelry, and other premium fashion items as a guest or registered user. We reserve the right to modify or discontinue any aspect of the site at any time.
2.2 Account Responsibility
If you create an account, you’re responsible for maintaining its confidentiality and all activities under it. Please notify us immediately of any unauthorized use.
Style Note: For your security, we recommend using strong passwords and logging out after each session, especially when using shared devices.
3. Fashion-Forward Purchases
3.1 Product Information
We take care to accurately display our products’ colors, features, and details. However, slight variations may occur due to monitor settings. All measurements are approximate.
3.2 Pricing
All prices are in USD. We reserve the right to adjust prices and correct pricing errors. Sale prices are valid only for the specified period.
3.3 Order Process
Your order represents an offer to purchase which we accept by sending an order confirmation. We process orders within 1-2 business days (excluding weekends/holidays).
4. Payment & Shipping
4.1 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
4.2 Shipping Options
We offer two elegant shipping solutions:
- Standard Shipping: $12.95 via DHL/FedEx – Delivery in 10-15 business days after shipment
- Free Shipping: Orders over $50 via EMS – Delivery in 15-25 business days after shipment
We ship worldwide except some Asian and remote regions. International customers are responsible for customs fees.
Fashion Tip: For time-sensitive orders, we recommend our Standard Shipping option for faster delivery.
5. Returns & Exchanges
5.1 Return Policy
We want you to love every ChicAura purchase. Most items can be returned within 15 days of receipt if:
- Unworn, unwashed with tags attached
- In original packaging
- Not a non-returnable item (bras/bralettes, jewelry, final sale items)
5.2 Return Process
Email our Fashion Concierge at [email protected] within 15 days with:
- Subject: “Return Request for Order #[Your Order Number]”
- Items you wish to return
- Reason for return
We’ll provide a Return Merchandise Authorization (RMA) and prepaid label if eligible.
5.3 Refunds
Refunds are issued to your original payment method within 7-10 business days after we process your return. Original shipping charges are non-refundable.
6. Intellectual Property
All content on our site (logos, designs, text, images) is our property or licensed to us and protected by intellectual property laws. You may not use any content without our express written permission.
7. Your Responsibilities
You agree to:
- Provide accurate account and order information
- Comply with all applicable laws and regulations
- Not reproduce, duplicate, or resell our products without authorization
- Not use our site for any unlawful purpose
8. Our Liability
ChicAura Store’s liability is limited to the purchase price of the product. We’re not liable for:
- Indirect, incidental, or consequential damages
- Products modified or used contrary to instructions
- Customs delays or fees for international orders
9. Privacy & Data
Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your information.
10. Policy Updates
We may update these Terms periodically. The updated version will be posted on our site with a new “Last Updated” date. Continued use after changes constitutes acceptance.
11. Contact Our Fashion Concierge
For questions about these Terms or any aspect of your ChicAura experience, please contact us:
Email: [email protected]
Address: 207 High Street, Manchester, US 06040
Thank you for choosing ChicAura Store. We’re honored to be part of your fashion journey and committed to making every interaction as refined as our collections.
Sparkle On,
The ChicAura Team